Layaway, Returns, Sizing & Shipping Information
We can be reached at Dorothea's any time at firstname.lastname@example.org or 515-991-3516.
Shipping is calculated at check out based on location of delivery.
We ship USPS Priority or 1st class from the US to the carrier in your country. We try to ship within 3 business days but if you need something fast, please email us at email@example.com. We can overnight if requested, or use a carrier of your choice if requested.
LAYAWAYS and RETURNS
Due to abuse of my good faith and trust, I can no longer offer layaway or reserves on items on the website with anyone who has not worked with me in the past. I hate to discontinue it but it has ended badly too many times.
Returns are considered on case by case basis. Errors made on our end will be taken back and refunded in full. A return for a change of mind or size issue will be a 20% re-stock fee (bridal gowns 50%). This is primarily to discourage rentals....we are quite easy to work with! Return requests must be made within 48 hours of receipt and sent back within 72 hours, shipped Priority with delivery confirmation.
Items returned damaged or not in condition they were shipped will be refused